Our website and mobile app may also contain links to other websites that are not owned or controlled by Starlight Cinemas and we are not responsible for the privacy policies or practices of those websites.
The Types of Information We Collect:
Starlight Cinemas collects two types of information: personal information and anonymous information. Personal information is information that can identify, directly or indirectly, a particular person. This information includes such things as a name, email address, mailing address, telephone number. Anonymous information is information that does not directly or indirectly identify a particular person. This information is collected in the following ways:
How We Collect Your Information:
How We Use Your Information:
Who We Share Your Information With:
Starlight Cinemas does not share your personal information with any third parties except in the following limited circumstances:
Starlight Cinemas does share some aggregated data with some of our industry partners, such as film distributors, film producers, etc. Aggregated data is information about groups of our guests that cannot be used to identify particular individuals. At times, some of these partners sponsor marketing campaigns that are delivered through our Starlight Rewards program. However, these campaigns are executed by our service providers, and at no time do the sponsors of these campaigns have access to any personal information held by Starlight Cinemas.
Cookie Use on Our Website:
Starlight Cinemas utilizes “cookies” on our website. Cookies are small text files that your browser stores that are used to save your website preferences, for analytics, for tracking, and for a variety of other purposes. Some cookies we have installed on our site as they are necessary for the proper functioning of the website. Other cookies are placed by scripts that are utilized on the site to provide content from other sites (such as movie trailers hosted on YouTube) or as part of our analytics tracking through Google. Most web browsers can provide you with a list of cookies utilized on our site, and provide you with the ability to block the ones you do not want utilized.
Transaction Tracking on the Starlight Cinemas App:
When you install the Starlight Cinemas App a randomized token is created by the app in our system that links the specific installation of the app with any transactions you make on the app while not logged in to Starlight Rewards. This token is necessary for the app to be able to locate your online ticket purchases so you can collect your physical tickets at the Cinema. This token is specific to the application install on your mobile device. Deleting the application will break this link, and reinstalling the application later will create a different token. Looking up the token created by the app, or changing to a different token is not possible.
If you are a Starlight Rewards member and are logged into the app when you make your purchase, those transactions are linked to your Starlight Rewards account.
Your Options and Privacy Controls:
Members of Starlight Rewards may update the personal information that is associated with their Starlight Rewards account on our website at https://starlightcinemas.com/rewards/update-details/ or in person at the box office of any Starlight Cinemas location. From this same page, Starlight Rewards members may opt out of marketing emails, or may also unsubscribe by clicking the link at the bottom of any marketing communication we send. Individuals who are not members of Starlight Rewards are not sent marketing related emails.
Anyone may request that we provide them additional information on what data we have about them, how we utilize that data, or request that we delete that data by visiting https://starlightcinemas.com/personal-information-request/. You may also contact us by telephone at (800) 791-2843 ext. 719, or by mailing us at: Starlight Cinemas, ATTN: Privacy Administrator, 2710 Lakeshore Dr, Corona, CA 92883. Please note that a request for deletion does not guarantee that all data will be deleted, as there are many types of data that we are either not required to delete or the law does not permit us to delete.
Data Retention and Security:
Starlight Cinemas has implemented administrative, technical, and physical security measures to safeguard your data. While we constantly evaluate our procedures and implement new controls to address potential threats, no security measures are impenetrable. Personal information held by Starlight Cinemas is purged once it is no longer needed by Starlight Cinemas or our service providers for the purposes for which it was collected.
Starlight Cinemas does not knowingly collect personal information from children under the age of 16. Membership in Starlight Rewards is limited to those aged 16 or above.
Changes to This Policy:
If You Have Questions Or Concerns: